Paste the tracking number from your order confirmation. We work out the courier for you.
Copy it from the shop’s confirmation email or the courier’s text message.
No need to choose from a list: the number format tells us who is carrying it.
See each stop with date, time and place, newest first.
Italian, European and international couriers, postal services and marketplaces.
The ShipTrack app keeps all your parcels in one list and sends a notification at every change of status, in your language.
Tracking Tips13 min read
Learn how to identify shipping carriers by their tracking number formats. Explore common formats used by DHL, FedEx, UPS, USPS, China Post, and other carriers, along with tips for understanding tracking prefixes, international shipments, and common tracking issues.
Tracking Tips14 min read
Learn what “out for delivery” means, when your package is likely to arrive, why deliveries can be delayed, and what to do if your parcel doesn't arrive as expected. Understand tracking statuses and delivery procedures across major shipping carriers.
Tracking Tips14 min read
Learn how to track international shipments, understand customs delays, interpret tracking updates, and ensure a smoother delivery experience with practical shipping tips.
In the shipping confirmation email from the shop, in your order page on the marketplace, or in the text message from the courier. It is usually a code of 8 to 30 letters and digits.
No. ShipTrack recognises the courier from the format of the number. If a number is shared by several couriers, we check the most likely ones.
Check for typos and extra spaces. If the shop has only just created the label, the courier may not have scanned the parcel yet: try again in a few hours. If it still fails after 48 hours, ask the seller to confirm the number and courier.
Parcels are only updated when they are scanned. Long journeys, customs checks and weekends can leave several days between scans without anything being wrong.
Yes. The website and the app are free and are supported by advertising.
Install the ShipTrack app, add your parcel and allow notifications. We send one each time the courier records a new event.
Know the moment it moves
The ShipTrack app keeps all your parcels in one list and sends a notification at every change of status, in your language.
